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Ping FAQPing Feature
What is the latency / ping?
In multiplayer online video games, ping refers to the network latency between a player's computer (client), and either the game server or another client. This could be reported quantitatively as an average time in milliseconds, or qualitatively as low ping or high ping. Having a low ping is always desirable because lower latency provides smoother gameplay by allowing faster updates of game data.
Ping is often conflated with latency. High latency can cause lag. One may "lag out" due to unacceptably high ping. Servers will often disconnect a client if the ping is too high and it poses a detriment to others' gameplay. Similarly, client software will often mandate disconnection if the ping is too high. A high ping is not the result of lag; rather, a high ping causes lag. It may also make servers crash because of the instability.
Some factors that might affect ping include: network protocol engineering, Internet connection speed, the quality of a user's Internet service provider and the configuration of firewalls. Ping is also affected by geographical location. For instance, if someone is in India, playing on a server located in the United States, the distance between the two is greater than it would be for players located within the US, and therefore it takes longer for data to be transmitted.
The lower the ping the better.
How works the ping system of PixARK-Servers.io?
Around every 1 hour each server is pinged from our different "ping locations" around the world. We only ping server with an uptime superior to 40%.
Our ping feature use ICMP requests to measure latency.
There are no ping location near me.
It is not possible for us to ping server from every place in the world. In the future, we will continue to add new ping locations.
I don't want you to ping my server.
When you register your server on our list or when you update it, there is an option to disable the ping feature.
What means "No ping information" on a server?
It means that we can't measure the latency of this server because it blocks ICMP requests. Or that the owner has disabled the ping feature for this server.
If you can't find any answer about your problem/question here, you can create a ticket here :
Open a Ticket
You can also contact us directly at :